FREQUENTLY ASKED QUESTIONS
​​Q: Will Mattress ReNew deflate and require more air?
A: Very unlikely. Mattress ReNew has been specifically designed to hold air virtually indefinitely. We manufacture Mattress ReNew with high quality, marine grade .32mm PVC vinyl and it has been rigorously tested under extreme conditions. The narrow inflation channels are also designed to self-seal, and our valves require a squeeze of the thumb and forefinger to release air.
Q: How does it work?
A: Mattress ReNew is an exclusive 12 chamber air support system that is placed UNDER the mattress. Any of the 12 air cells can be inflated to give your current mattress extra lift & support in specific areas that have sagged over time. A little air goes a LONG WAY and it's much easier to add air if needed than to remove air if you overinflate. Mattress ReNew is the ONLY TRULY CUSTOMIZABLE SOLUTION to fix sagging and unsupportive mattresses. See instructions PDF on this page for more information.
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Q: Will it work for my mattress?
A: Mattress ReNew works for ALL innerspring, memory foam and combination mattresses. Simply add air to the areas that your mattress is needing extra support and your mattress is like new again. It completely removes sags and dips and will have your mattress feeling new and supportive again. The only beds that Mattress ReNew will not work with are Sleep Number beds.
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Q: What size mattresses does it work for?
A: Mattress ReNew works for all mattress sizes. Only one unit is required for Twin, Full, Queen or if your King size mattress is sagging in the middle. Should your King size mattress have 2 separate sags far apart from one another, you will need 2 products to remedy the separate sags or body impressions and only use 6 chambers for each sag/body impression, like you would to remedy a Twin size.
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Q: Can I set this up myself?
A: We highly recommend you have a friend or partner assist you when setting up Mattress ReNew, as it may take a few adjustments to get the proper air pressure needed for your particular mattress. Mattresses are heavy and while some people can set this up with ease by themselves, others would benefit from having help when lifting a heavier mattress.​
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Q: Will Mattress ReNew work for a bed with a wooden slat foundation?
A: Yes, however a little more air may be required than if you had a solid foundation with a smooth surface. Placing flat cardboard on top of the wooden slats would be recommended, but not totally necessary.
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​Additional questions that weren't answered here? Please click "contact us" below.
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RETURN POLICY
Mattress Renew offers a limited 30-day money back guarantee. Refund will include the cost of the product and applicable sales tax (if any) but does not include refunding original buyer or seller incurred shipping costs. Additionally, the cost to return the product to Mattress Renew will be the responsibility of the consumer. Mattress Renew is not responsible to pay return shipping charges. The consumer has exactly 30 days from the original date of purchase to obtain a return authorization via email and the return shipping address will be provided by Mattress Renew. Mattress Renew agrees to refund the cost of the product purchase within 14 days of receipt, providing there has been no damage to the product by the consumer, such as tears, burns, or punctures. For return authorization, please email contact@buymattressrenew.com